Terms of Service

1. Acceptance of terms

By creating an account or using Redmond Rentals ("the Platform"), you agree to these Terms of Service and our Privacy Policy. If you do not agree, do not use the Platform.

2. Who can use the Platform

You must be at least 18 years old, provide accurate registration information, and verify your email address before listing a tool or requesting a rental.

3. Listings and admin review

Every listing is reviewed by Platform administrators before it appears in search results. We may reject or remove a listing at our discretion, including for safety, accuracy, or policy reasons.

4. Rentals, deposits, and payments

• Rental fees are charged when a rental request is approved and payment is confirmed.
• A refundable security deposit may be authorized (held, not charged) on your payment method and released after the tool is returned in good condition.
• If a tool is returned damaged, the owner may capture some or all of the deposit to cover repair or replacement costs, subject to dispute resolution under Section 6.
• All payments are processed by Stripe. The Platform does not store your full card details.

5. Community conduct and ratings

Renters and owners may rate each other after a completed rental. Reviews must be honest and respectful. We may remove reviews that violate this policy.

6. Disputes

If a renter and owner disagree about a tool's condition or a deposit capture, either party may contact Platform support. We will review the pickup/return notes and photos, and may adjust deposit outcomes at our discretion.

7. Prohibited items and conduct

You may not list stolen, unsafe, or illegal items, or use the Platform for any unlawful purpose. Accounts violating these Terms may be suspended.

8. Limitation of liability

The Platform is provided "as is." Redmond Rentals is not liable for damages, injuries, or losses arising from tool use, pickup, or return between users, to the fullest extent permitted by law.

9. Changes to these Terms

We may update these Terms from time to time. Continued use of the Platform after changes constitutes acceptance of the revised Terms.

10. Contact

Questions about these Terms can be sent to support@redmondrentals.app.